Professional Support and Services

Customized Business IT

We work with many types of IT customers with unique needs and very different budget levels. We craft an IT plan and budget for each customer to help them get the best value and strategically select their services and products.

Personal User Support

We provide on-site expert, friendly technical support to business, home and home office users. Unlike repair shops, we have a strong emphasis on explanation, friendly communication, and training.

Friendly Local Helpdesk

Our full time help desk team is at your service when you need them most. We offer remote assistance, on-site visits and customer knowledge base.

MAINTENANCE

We handle all updates, antivirus, security, and monitoring for you. You’ll know your systems are healthy every single day.

HELPDESK & SUPPORT

Our technicians assist your users via phone, remote session, or office visits. Access quality tech support quickly.

CONSULTING

We maintain detailed documentation and analysis of your systems, and meet with you to keep you up to date.

BITBOT Support and Services

Managed IT Services
Server and Network Support
Desktop and User Support
Security and Virus Protection
Backup and Disaster Recovery
Email and Cloud Services